Installation Troubleshooting

This page tracks common issues that arise when installing Talk and provides resolutions.

The Talk server seems to be working but the stream isn’t showing up on my page.

Talk employs a domain whitelist that controls which sites can contain comment threads. This prevents malicious folks from using your server to embed streams on unwanted pages.

If your comment thread isn’t showing:

  1. Log into your admin panel
  2. Go to the Configure tab
  3. Select the Tech Settings submenu
  4. Ensure that your Domain is the Permitted Domains list

Note: if your site has multiple subdomains, listing the domain itself (ie: mydomain.com) will enable Talk on all subdomains. If you would like to restrict Talk to certain subdomains, you must list all of them here (ie: thisone.mydomain.com thatone.mydomain.com).